for Build-to-Order & Mass Customization
Flexible Manufacturing supports Mass Customization
by enabling the on-demand manufacture of a variety of parts and products.
For fabricated products, all operations can be performed flexibly without setup
delays or extra costs. Here are some examples of flexible part manufacture:
Flexible CNC. All CNC machine tools (even
the ones you are using in a batch mode)
are capable of fabricating families of parts. Source of image right: Haas
Automation of Oxnard, CA:
Three elements enable this flexibility:
1) Standard raw materials that are supplied spontaneously (see
below) so that they are always available to avoid procurement delays.
2) CNC programs can be instantly retrieved or generated “on the fly.”
3) Setup or workholding delays are eliminated with cellular manufacturing cells
For Electronics Products.
These principles also apply to electronics products, since Printed Circuit
Boards are also built by CNC machine tools that can place a variety of comments
onto versatile “bare boards” (point #1 above) using quickly
loaded programs (point #2) onto standard panels or standard material
handling rail widths (point #3).
These drawings are all Copyright
© 2021 by David M. Anderson.
for rigid materials can cut parts or material
“blanks” to-order for fabrication cells or assembly lines.
The illustration shows a source cell for sheet metal. If raw material can be
standardized on one gauge, then the standard gauge can be fed from a coil, for
substantial raw material savings. This also results in better nesting of part shapes
and avoids the very wasteful practice of trying to cut part shapes out of 4' x
8' sheets and trying to get any more use out of the remnants left
Source cells can
programmable cut on-demand all the shapes of that gauge for the entire factory,
and could even become a supplier for other factories who would appreciate
fast delivery of low-volume/high-mix blanks at low-cost with no inventory at their
shop or their suppliers'. This would help justify the
investment for the roll feeder.
Flexible Cell for Flexible Materials
In this cell, the laser cutter (like the
one drawn above at the far right),
is positioned at the output of the coil that dispenses flexible
Patterns can be nested efficiently while still on the coil however far away
This nesting is much more efficient than trying to fit patterns
onto pre-cut sheets,
which has waste along the edges, especially for big pieces.
Further, flexible (and even slippery) material) can be presented
at the last work
area in a known location than can enable CNC operations or or
Multiple Coil Source Cell.
The next illustration shows multiple coil or reel feeders that
can feed either of two (or more) standard materials on-demand, without any setup
delays, to multiple work stations in series,
in this case work stations "A," "B," and "C,"
are versatile enough to accept all stock (or parts) in the cell. Several
flexible fixtures could be permanently mounted on a machine tool bed. This
example accepts three families of rectangular parts and one family of
cylindrical parts. Parts are dimensions with GD&T with all
"X" direction dimensions referenced to the horizontal "X bar"
and all the "Y" dimensions referenced to the "Y bar, that
is affixed to he machine tool bed. The "Z" dimensions are
referenced to the machine tool bed surface.
• flexible or specialized fixtures could
also be affixed to pairs of "pallets" that can be loaded and
clamped down off-line and then
swapped into a standard position on a machine tool bed. For multiple
sub-groups in the family, there could be a unique pair of fixtures for each
These drawings are all Copyright
© 2021 by David M. Anderson.
lexible Cell for Lathe Parts
(including All Parts for Families of Motors)
Flexible Cell for On-Demand Fabrication cell
for axi-symmetrical parts, for instance, for pistons, motors, and products with
rotating parts. etc (see illustration below).
One family criteria would to base the input bar stock on standard shaft
diameter and material bar stock, which may result in some products getting a
“better” material than they need, but the value of the model would result in a
net lower total cost. The ends of shafts would be turned down to each product’s
dimensions, which could be pre-determined for a standard size (Build-to-Order)
or custom dimension for Mass Customized specials. If the
machine tool was a CNC Machining Center (as shown in the top
photo), it could also add a wide range of flats, keyways, grooves, and other
features. Custom features could be machined in flexible fixtures as
The bar stock may have automatic feeders and be long enough to minimizing bar
changing and remnant waste, which can also be automated.
Thus, the cell could build any shaft in the family on-demand
and without any inventory or setup delays or costs.
End Caps. Castings need an
expensive tool for every shape, plus lengthy setups and inventory for each
batch. Build-to-Order principles would use one versatile standard end cap
which could be designed for each family that would include all the cast features
(whether used or not). Custom features could be machined in flexible
fixtures as shown above. In fact, die cost could be further cut in half if
every end cap raw casting could be versatile to be machined into front or
back versions. That obeys the DFM guideline that recommends to
"eliminate right and left-hand versions."
Any extra shapes in the raw casting or any extra machining would be paid back
several times over by cutting in half the die cost, inventory cost, and extra
Cylindrical Housings. For sheet metal motor housings, a flexible cell
could build housings from a standard sheet thickness and grade with diameter and
length fabricated on-demand, like the shafts. For cast housings, similar logic
applies to minimize the number of dies to the absolute minimum with the a single
versatile raw casting as with end caps for each family, which would be
CNC machined for different functionality. Custom features could be
machined in flexible fixtures as shown above.
In all cases involving castings, reducing each families casting count to one
would allow them to be economically stocked to enable on-demand build-to-order.
Extra Profit Opportunities (See page 295
of the book, "Build-to-Order and Mass Customization."
Mass-customizers can use their versatile design and manufacturing capabilities
to offer new, related, value-added products/services that expand the scope of
their markets. These offerings may cost little extra to add, especially if they
can be done in existing CNC operations. And yet, they may save customers so much
time and money that they would gladly pay the mass customizer for the options,
especially if these features are difficult for customers to make.
For instance, one of the author’s clients, the
Hoffman brand of Pentair (see case study) built a plant in Lexington,
Kentucky, which can spontaneously build-to-order a wide variety of standard
or mass-customized electrical enclosures. It’s high-profit value-added
opportunity is to use the very same CNC laser cutters that make the boxes to
make the holes and cut-outs that cost their customers much time and money to
do on their own.
Spontaneous Supply Chains
Standard parts and materials, mentioned above, can be procured
spontaneously without forecasts, inventory, or waiting for ordered parts to
arrive, as described at:
delivered “dock to line” so they are always available at all points of use,
instead of the common mass-production practice of sending all parts and
materials to the Receiving Department where they are “kitted” into a batch for
scheduled batch production runs.
The article at:
automatic resupply techniques such as kanban, steady flows, min/max, and
breadtruck (free stock). Two-bin kanbans can range from pairs of cardboard bins
to pairs of truck trainers, where one bin or truck trailer is in use and the
other is going back to “the source,” which could be a supplier or a
a summary of this web page to your colleagues and managers:
Subject: Web article summarizes
I just found an Executive Overview* that
shows how we can use Cellular Manufacturing to
Build-to-Order products and parts without inventory.
This article has illustrations that show how we
- versatile flexible CNC machine tools
to build parts on-demand without setup costs, delays, or inventory.
- Cellular "source cells" for example, for
sheet parts (top_ or blanks and shafts or tubes (bottom).
- flexible fixtures that are so versatile
that they can build, on demand, parts or families designed for
this, or even build parts for existing products if we
do the short-term cost-reduction of replacing them with
backward-compatible "drop-in" replacements, as shown by link on the
* That article is at
To discuss BTO using Cellular manufacture, send
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The author of this article, Dr.
David M. Anderson, can be reached at 805-924-0100 or
He has published dozens of articles that are posted at
Copyright © 2021 by Dr. David M. Anderson,